Our Team

Customer Service

Global Reach.  Personal Focus.

The key to our success. Our customer service is unparalleled, with a commitment to improve your client's profitability. We pride ourselves in doing all we can to provide our customers with the best experience possible.

Friends to our Environment

Winner of multiple CalRecycle Waste Reduction Award Programs. By incorporating waste reduction with reuse, recycling and buying recycled products, Tully-Wihr contributes to diverting over 2 million tons from California's landfills each year.

Enviornmental Friendly
Leadership Team

Leadership Team

Teamwork – is the foundation. Our leadership team leads and motivates by having an open door policy and giving every employee a voice in creating and managing policies to ensure quality service.

 

Gerry Knoll - Chief Executive Officer

Gerry began working in the printing industry more than 35 years ago. He began working in the warehouse, moved into the sales department, and then became a partner in 1986. Today Gerry leads the team at Tully-Wihr as the Chief Executive Officer. Gerry stays heavily involved in the sales department so that he stays in touch with our customers and their ever changing needs and challenges. He credits the success of Tully-Wihr to building and maintaining a strong team from the entry-level positions to the highest executive level. Everything that we do at Tully-Wihr is focused on providing the highest level of customer care and support.

Douglas Dunn, CDC - President

In 1978, Doug became part of the print manufacturing team at Tully-Wihr and worked his way up to the President of Manufacturing. In 1984, Doug found that his strengths lie in motivating others and put his skills to work on the Management team in 1988. Since then, he has held the office of Chief Financial and Operations Officer and is now President. Doug believes that technology, employed with proper timing, is a tool that will continue to support both Tully-Wihr and its clients. With new tools that take advantage of the internet and automated workflow, Tully-Wihr has put its client's data at their fingertips. He is very excited to be in his current role at a time that allows for so much improvement in our ability to support our clients.

Jim Knoll - Executive Vice President

Jim began his career at Tully-Wihr as a sales representative in 1985. He quickly became part of the management team in 1988 and became partner in 1998. Today, Jim is dedicated to his customers in the healthcare, banking, software, and tech industries. Over the past 22 years, one thing remains constant with Jim and Tully-Wihr: dedication to customer service. "I'm proud to say that we offer the best customer service possible, and that's what separates us from all the others" (Jim Knoll).

Scott Michels - Vice President of Sales

Scott has been in print sales and marketing for most of his professional career. Much of this time was spent with large national printing companies where he held various management positions in both sales and marketing. His experience includes selling, implementing and managing large accounts with complex requirements and managing large and diverse sales organizations. Scott shares the same values as Tully-Wihr. Service, Reliability and Integrity are essential to developing and maintaining customer relationships over time. The key to success is in understanding your customer’s true needs and then developing a customized solution to satisfy those needs.

Donna Matekel, CDC - Vice President Operations

Donna has been working in the printing industry for 25 years. She began working in manufacturing, in 1987 moved to customer service, and in the early 90's she joined the sales team. In 1998 she became the Operations Manager. Recently, Donna was promoted to Vice President of Operations. Donna's top priority is to focus on continuously improving the service our customers receive. This goal is accomplished by maintaining a positive work environment where employees are encouraged to work independently and to grow through education and experience.

Lisa Panelli - Controller

Lisa began her career in the printing industry in 1991 working in Tully-Wihr's manufacturing plant. While working full time, Lisa continued her college education to obtain her degree in accounting. Seeing Lisa's dedication to Tully-Wihr and her attention to detail, she was promoted to Controller. Recently, Lisa also joined the management team.